To request deletion of your Vaidehi Learning account and associated personal data, please send an official deletion request email to our privacy compliance team at
support@vaidehilearning.in.
1
Send Email Request
Email support@vaidehilearning.in using your registered email address.
2
Provide Mobile Number
Include your Registered Mobile Number & Student Username in the email message.
3
Identity Verification
Our team will contact you via SMS / OTP or phone call to confirm account ownership.
4
Permanent Deletion
Upon verification, your profile & course data will be permanently scrubbed.
Important Security Note: To prevent unauthorized or malicious account deletion requests, our support team will perform strict ownership verification before processing any account removal.
After identity verification, we will process your deletion request promptly. Certain records are retained strictly as required for accounting, legal, and operational purposes.
Permanently Deleted
- Account Credentials & Password
- Active Login Sessions & Tokens
- Purchased Course Access & Enrolments
- Learning History, Progress & Video Logs
Retained for Compliance
- User Account Details (Registered Name & Email)
- Financial Payment Transaction Receipts
- Fraud Prevention & Security Audit Logs
- Information Required for Legal & Accounting Purposes
Note: Retained records are archived securely in restricted access environments and are never used for marketing or commercial purposes.
How long does the account deletion process take?
Once ownership verification is successfully completed, your account and associated personal data will be completely deleted within 7 to 14 business days.
Can I restore my account or course progress after deletion?
No. Account deletion is permanent. Once completed, your learning history, certificates, course access, and quiz attempts cannot be recovered. You would need to create a fresh account to use our platform again.
Will I get a refund for active paid courses if I delete my account?
No, Account deletion does not qualify for refunds of existing active course subscriptions. Refunds are governed separately by our Cancellation & Refund Policy.
Why do you require ownership verification?
We perform identity verification to protect student security and prevent unauthorized individuals or third parties from maliciously requesting the deletion of your account.